0930 – 1100  Life Session  Innovate our markets – financial planning, bancassurance, Islamic finance, takaful insurance & other alternative distribution channels Speakers • Mr Bruce Howe Deputy Regional Head of Insurance, Asia Pacific, HSBC Insurance (Asia-Pacific) Holdings Limited • Mr Randy Lianggara Country CEO of AXA Indonesia • Mr Teh Loo Hai Technical Advisor, Life Insurance Association Malaysia (LIAM) • Mrs Sugunya Tongchenchitt Chief Officer, Regulatory Affairs Ayudhya Allianz C.P. Life Public Company Rm 404, HKCEC 1100 – 1130 Networking Break 1130 – 1230  Life Session – Panel discussion  Chairman • Mr David Alexander Director, Client Markets, Asia Swiss Reinsurance Company Panelists • Mr Ehwana Yahya Senior Executive Officer, Insurans Islam TAIB • Mr Peter G. Coyiuto, CLU President and CEO of First Life Financial Company, Inc. • Mr Toru Ichiki Staff Manager, Research Department The Dai-ichi Mutual Life Insurance Company • Mr Mohammad Shaifie Zein Senior Manager, PT Reasuransi Nasional Indonesia Rm 404, HKCEC 0930 – 1100  Non-life Session  Customer satisfaction equals customer loyalty? – distribution channels reconsidered and the up & coming bancassurance in East Asia non-life markets Speakers • Mr Kenneth Brown Managing Director, ACE Insurance Limited, Singapore • Mr Jack E S Tai Vice Chairman, South China Insurance Company • Mr Takashi Yoshikawa Chief Executive Officer, Tokio Marine Asia Pte. Ltd. • Mr Malcolm Steingold Chief Executive Officer, Aon Re Global, APAC Region Rm 406, HKCEC 1100 – 1130 Networking Break   1130 – 1230  Non-life Session – Panel discussion  Chairman • Mr Leslie Mouat Regional President, AIG S.E. Asia Pte. Ltd Panelists • Mr Kheedhej Anansiriprapha Chief Executive Officer, AXA Insurance Public Co Ltd • Mr Victor Wu Macau Manager, MSIG Insurance (Hong Kong) Limited • Mr Allan Yu Director of General Business, Zurich Insurance Group (Hong Kong) • Mr Hyung-Kul Kim Senior Vice President, LIG Insurance • Mr Ramon Yap Dimacali President & CEO, Federal Phoenix Assurance Co. Inc. Rm 406, HKCEC 1230 – 1430 Networking luncheon for delegates Luncheon for outgoing & incoming EAIC Executive Board Members and insurance regulators Rm 401, HKCEC TBC 1430 – 1600 EAIC General Business Meeting Joint Meeting of Outgoing & Incoming EAIC Executive Board Members   1900 – 2130 Banquet and Closing Ceremony Convention Hall, HKCEC